Protecting Rights through Consumer Forum India Bhonko

Consumer Forum India

In India, Consumer Forum is a special court that deals with cases related to consumer disputes and grievances. These judiciary setups help in defending the consumer rights. The main mission is to sustain fair practices by the sellers towards its consumers. People can lodge complaints against sellers in case they are harassed or exploited. For filing complaints, a consumer does not need a lawyer. Consumers are not required to pay any court fee as well.

Documents needed for filing a complaint

The most vital documents are the bill/ cash memo or invoice numbers. Before posting a complaint, a consumer should give an ultimatum to the concerned company or shop in written that if issues are not resolved by their end in such-and-such date, you will definitely approach the consumer court for further justifications.

Consumer Rights in India

(i)                  Right to Safety- The right to be protected from all sorts of spurious goods and services.

(ii)                Right to information- The right to be fully informed regarding the performance and              quality of all products and services.

(iii)              Right to choose- The right to free choice of goods and services.

(iv)              Right to be heard- The right to be heard in all decision making processes related to                consumer interests.

(v)                Right to redress- The right to seek reprisal, whenever consumer rights gets violated.

(vi)              Right to consumer education- The right to complete consumer education.   

The Consumer Forum India has been made available to provide relevant information with regard to actual consumer complaints given particular products, services and companies. One of the popular forums in India is Bhonko wherein people can seek advice for their needs and concerns. When it comes to pursuing their claims, one can use necessary information from these sites in order to prepare for their course of action.

The Consumer Forum India serve people by helping them realize their worth as consumers where opinions and rights are promoted and safeguarded.

Consumer Forum India Bhonko also assists the courts with regard to protests that demand the promulgation of consumer rights and interests. Responsible business practices include handling complaints seriously and taking adequate actions to resolve it for the sake of the consumer. The most common thing regarding this problem is that even people don’t get proper attention and assistance that they require. When the time comes that product complaints come to play, most consumers fail to obtain sympathy from most of these businesses.    

When it comes to complaints even customer care department has their limits. The complaints are often piled up and simply left unresolved. In order to pursue consumer rights, more extreme measures have been approached. Through Consumer Forum India, people can express their complaints with regard to any purchase and gain the defense of their rights.

Consumer protection means safeguarding the civic rights of all consumers. Consumers need protection due to the following reasons

(i)                  Illiteracy- Consumers in India are mostly ignorant and illiterate. They don’t understand    their rights and concerns.             

(ii)                Spurious Goods- There is a growing supply of duplicate goods. So, it’s very difficult for  ordinary customers to distinguish between genuine products and its limitations.