Putting Consumers at Ease with Online Consumer Forum India

If you feel cheated after purchasing a defective product or deficient service and are planning to approach the consumer court, you should know that instead of approaching the consumer court directly, it is more effective to lodge a complaint with an online consumer forum. So, what basically a Consumer Forum is? The Consumer Forum India Online Complaint Cell Bhonko is basically a platform for posting consumer complaints against products and services of various companies.

Consumer Forum India

Platforms like Bhonko have proved to be quite beneficial for those who are really facing a serious problem with the concerned company. Thus, if the company is seriously looking forward to win the loyalty of their customers back, they must listen to the problems of the consumers and try to solve them in a fast and friendly manner. In this cut throat competition, it is very difficult to retain customers and losing them to some petty issues must be avoided in any case.

Today, consumers play a very vital role in the development of a nation and its economy. The latest technological development has made a great impact on the quality, availability and safety of products and services, but unluckily this issue is still unscrupulous and exploitative in trade practices. A consumer needs to be protected from the usage of defective products, spurious goods, late deliveries and poor after sales service and many more. These problems arise because unscrupulous sellers take an unfair advantage of the ignorance and helplessness of the consumers.    

Consumer Rights

(i)                  Right to Safety

(ii)                Right to Information

(iii)               Right to Choose

(iv)              Right to be Heard

(v)                Right to Seek redressal

(vi)              Right to Education

Consumer Protection Act 1986

(i)                  Removal of defects in goods or services

(ii)                Return of price paid by the consumer

(iii)               Compensation for any loss or injury suffered by the consumer.

(iv)              To discontinue the restrictive or unfair trade practice and not to repeat them.

(v)                Provide adequate cost to the aggrieved party.

The consumer forum India onlinecomplaint cell Bhonko provides easy resolution to all possible complaints. The most significant aspect is that you may get many valuable reviews from different leading experts.   

Online Consumer Forums- A Brief Account of Their Working

An Online Consumer Forum will help you to fight against the fraudulent practices of traders and manufacturers. These forums were established to help customers to understand their real needs and fight for it. They also ensure that the companies do not make any unfair trade practice. There are certain circumstances where you might feel cheated or mistreated by a trader or company. In such cases, you can fight for your rights and compensation. If you have purchased a product and not getting the right quality and quantity for the money you have spent, you can approach a consumer court. This will help you to resolve the case and obtain the right compensation for the problems you have faced. The Consumer Forum India Online Complaint Cell Bhonko believes in speedy redressal of all consumer grievances.   

Online consumer Forum India

In today’s Era, where people are consuming something or the other at all the times, consumer complaints are seemingly increasing. When it comes to the procedure of posting a complaint, many people remain in the dark. Submitting a complaint to a consumer court is quite simple and hassle free. Only a consumer who has purchased goods and services for personal usage can file a complaint.

Whenever a consumer finds his product to be defective, he/she should first notify the service provider or the concerned supplier. Basically the service provider replaces the product or at least repair it. However, in case they do not respond to your verbal complaints then you should send a written notice to the supplier.

Several companies have opened their own grievance redressal center to satisfy the needs of the customer. The consumer forum India online complaint cell Bhonko helps the organization to get the feedback from the customer and solve the issues, which in fact satisfy the consumers and builds a good status in the market.

Objectives behind filing the case in the consumer forum India online complaint cell Bhonko could be elucidated as

(i)                  Firstly, to increase awareness among the masses regarding the fake things.

(ii)                Second Objective of Consumer Forum is to provide support to consumers so that they can get a solution.   

What is a Consumer Grievance Redressal Forum and What are They Used for

Despite focused efforts and complete devotion towards complete consumer satisfaction, there may be occasions when a company or an organization has to face the rage of the consumers. Dealing with an upset customer needs a lot of patience and an expertise in handling the fast deteriorating circumstances. The customers need to be handled in such a professional manner that the customer is forced to think about the company in a positive manner. A fast and proper handling of the issue can even help the company to act as a passionate advocate of the company and its brands.

Online Consumer Forum

When the customers are immediately contacted after an online complaint and issues are sorted out the chances is that the matter will be controlled immediately without being escalated further. Consumers today play a great role in the Indian economic system. They are the backbone of every economy. Consumer rights need to be protected from cheating, overcharging, black marketing, misleading advertisements, etc and in this context; it has become the duty of the government of India to safeguard the interests of consumers.    

The Consumer Grievance Redressal Forum Bhonko provides resolution to every possible online complaint.

Consumer Rights

(i)                  Right to safety- The right to get protected against products which are harmful to life and property.

(ii)                Right to Information- The right to get information regarding the quality, quantity, purity, price and standards of the products.   

(iii)               Right to Choose- The right to get access to a wide variety of products at competitive costs.

(iv)              Right to be Heard- The right to be heard and assured that customer interests will receive due consideration at suitable forums.

(v)                Right to Education- The right to get education regarding the rights of a consumer.

Protection of Consumer Rights- A consumer needs protection due to following reasons-

(i)                  Illiteracy and Ignorance- Consumers in India are mostly illiterate and ignorant. They do not understand their rights. A proper system is required to protect them from unscrupulous businessman.

(ii)                Unorganized consumers- In India, consumers are widely dispersed and are not united. They are at the mercy of businessperson.

(iii)               Spurious Goods- There is increasing supply of false products. It has become very difficult for an ordinary customer to distinguish between a genuine product and its imitation.

The registration process of the Consumer Grievance Redressal Forum Bhonko is simple and hassle free. It does not involve any kinds of hidden charges. 

Get Your Problems Resolved at the Consumer Forum Complaint Registration Cell

Online consumer Forum 

A consumer plays a fundamental role in the development of a nation. Modern technological developments have made a great impact on the quality, availability and safety of products and services but unfortunately this issue is still a matter of corrupt and unfair in trade practices. A consumer needs to be protected from the usage of defective products, deficient service, food adulteration, bogus goods and problems related to public utilities. These problems arise because dishonest sellers take an unfair advantage of the ignorance and helplessness of the consumers. A latest survey by ASSOCHAM has revealed that forty percent of Indians are not aware about the consumer laws and how and where to file a complaint if the manufacturer gives them a defective product or deficient service or an adulterated food item

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The consumer protection Act, 1986 was enacted by the Indian parliament to protect and safeguard the interests of consumers against substandard products, failed warranties poor after sales service, etc. Today, Bhonko is a considered as one of the leading Consumer Forum Online Registration Cell that believes in protecting the interests of the consumers. In Bhonko, you can file complaints against leading multinational brands, public and other private enterprises.

An aware consumer is an asset to the society. The youth constitute nearly forty percent of the total population of India. Apart from being a valuable human resource, this group is more vibrant and dynamic consumer segment for the Indian markets. Their consumption habits are unique and their purchase decision is based on latest trends, brand image, use of technology, etc. The Consumer forum online complaint registration cell caters to numerous consumer grievances and disputes. There are four main methods of protecting the interests of consumers. They are as follows

(i)                  Business self-regulation- The business community itself can help in achieving consumer protection and satisfaction through self discipline.

(ii)                Consumer self help- Every consumer must be alert as self-help is the best help. He should be well aware about his/her rights.

(iii)               Customer association- Consumers should form voluntary associations. These associations should train and awaken consumers.

(iv)              Government regulations- The state guarantees consumer protection through legislative, executive and judicial actions.

Protect Consumer Rights through Online Consumer Forum Bhonko

Online consumer complaint 

If you feel cheated after purchasing a defective product or deficient service and are planning to go to the consumer court then you should know that instead of approaching a consumer court directly, it is more effective to file a complaint with an Online Consumer Forum. What basically a Consumer Forum is? An online Consumer Forum is a forum for filing consumerComplaints online against defective products and services of various companies. It is a website where a consumer can complain or query regarding the products or services of the different companies and the products that are related to any category. In this procedure, the consumer has to fill up an online complaint form mentioning a brief detail regarding the query or complaint to be made and for or against which company. Afterwards, the team of experts will look into the complaint and advice for legal action to be taken. This procedure saves enough time and also makes individuals aware of many legal rights which people are not aware of.

The Sovereign government of India has given equal rights to each and every person and if these rights are not safeguarded than the consumer can go for filing a complaint against the respective organization. Consumers should remain aware and self update while investing in any product. He/she needs to follow certain steps which are as follows

(i)                  Whenever you are buying any product, be sure that the company which you prefer should be a registered company.

(ii)                Check the expiry date of the product or item of your choice.

(iii)               Check all the terms and conditions before investing in any financial firm

(iv)              Always take the help of internet to check the background of the company means when it was opened, what other items it offer, whether any complaint against it or not.

The method of Redressal has become trendy as people are not required to pay repeated visits to a lawyer’s chamber. The registration procedure of the Consumer Forum India Online Complaint Cell Bhonko is simple and hassle free. In Bhonko, a group of experts provide the necessary guidelines to proceed with the case.