Ways to Raise Complaints in Online Consumer forum of India

Introduction

In the present era, protecting and safeguarding the interests of the consumers has become the main concern of Government of India. Online Consumer complaints raising in the Forum has been taken into account by lots of people and get the most of the problem resolved. The Consumer Protection Act of 1986 is a government regulation that defends the interests of consumers. Consumer protection is connected to the idea of consumer rights and this help consumer to make better choices in the marketplace. A Government is a body which has the authority, the power to enforce laws within civil, corporate, academic, religious or some other groups. In a broader sense to govern means to manage or administer a group of people or a collection of assets.

Raising the Complaints

For filing the consumer complaints, online consumer forum in India like the one, ‘Bhonko’ -which enables consumers to easily report and file the complaints against the manufacturers, companies, brands, defective products, bad services, government & public issues, domestic issues, etc. This platform pays special attention to the issues related to government as well as the private sectors. It provides a wonderful platform where unsatisfied customers express their anger and pain by raising their voice against the relevant entities / authorities. This platform acts as a powerful problem solver by creating an interface between the unsatisfied customers and manufacturer or brand owner. Here, the expert team of "Bhonko" focuses on finding out the best possible way in order to make you free you from the unwanted mountain of worries.

Consumer Forum Benefits

It provides the legal options to the customers, if the customers go for the legal advice than the person or the organization against which the complaint has been made are punishable under law. This illegal or forged action done by them is considered as a criminal offence by the Forum as well as by the Consumer Court. But, it is required for the consumer to go for the online consumer complaints filing for the quick and prompt resolution from the ‘Bhonko’s’ team of experts.

Indian online consumer forums have been made available to give pertinent information with regard to actual consumer complaints given particular products, services, and companies. One of the popular consumer forums in India is ‘Bhonko.in’, and people can seek advice for their needs and concerns here. They can use information from sites like this one in order to prepare for their course of action when it comes to pursuing their claims.

In the present times, ’Bhonko’, the most praiseworthy forum has helped a lot of customer to lodge their complaints and could resolve their issues. The Digitization process in India, with renovation in services to the consumers on  online mode have ease the process to lodge the online complaints and get it resolved with lesser efforts. 

Things to Expect When Attending Online Consumer Forum in India

Introduction

In today’s era, what we all Know that the Consumers are the largest economic group in the country’s economy. Without a consumer, not even the entire economy but not even a single company can run. We have seen the situation in past and studied also that the entire economy runs on the concept of demand and supply. But it have been observed that the consumer complaints go unheard, therefore there is a strict need of implementing consumer protection rights. If these rights are not protected then the consumers have liberty to file complaints against the companies and sellers concerned. For such varied issues, online consumer Forums in India has been developed.

For the different activities of fraud and the inappropriate services provided by the sellers and manufacturers, Online Consumer Complaints forums in India are the platform which enables the different people to understand the legal formalities required or the legal steps to be followed by one to get the justice done. Few years ago, when internet was launched in India nobody thought it will prove itself as a boon in all the fields.

Situations where you can File a complaint:

• Unfair Trade Practice
• Mismatch quality or product and services after product purchase.
• Deficiency in goods and services
• For example, you have purchased laptop online and after two days your laptop screen get defect then you can file complaints against company.
• Over pricing of product
• For example, someone is selling their products more than MRP price.
• Sale potentially harmful goods
• For example, selling product after their expiry dates.

Where can you file a Complaint?

Consumer complaints can be a file in two places:-

Consumer can file complaints where the company have an office or perform their operations otherwise- where a consumer can file complaint where the cause of action arises. The main problem comes when you file complaints against the company which is far from your location. In this situation, you can raise complaints against local dealer of the company.

Ease in filing the Online Complaints

It is very simple to file complaints on Indian consumer complaint forum. One need to go to one of the Consumer Complaints Forum site and fill up a form. This complaint will be taken care of by the team of experts who will give suggestions on the legal procedures to be followed. This saves a lot of time and efforts and will save consumers from facing the haste of filling a complaint. There are six rights which have been given to the court to all the consumers. Consumer complaints take proper care for safeguarding consumer protection rights. If the problem is not resolved by the online consumer forum, then consumers can go with the option for raising the complaints in Online consumer courts.

‘Bhonko’ is the trustworthy consumer forum developed to help the aggrieved customer in lodging and resolving their problems at ease without any deformation in any case.

Pump up Your Complaints in Online Consumer Forum

Consumer, Buyer or purchaser plays a most important role in the business or economic development.  So, it is the responsibility of each company to take care of the issues of their consumers and makes them happy by resolving their problems or issues. For the protection of the consumer rights, the government has introduced many laws, organizations and forums for consumer protection. Even to make the matter more convenient for the consumers, both the state and central government have launched many portals for raising the consumer complaint online in India.

Talking about Online Consumer Forum, an Online Consumer Forum is for posting online consumer complaints against products and services of various companies. It is particularly an online consumer complaint website where a consumer can complain or query regarding the products and services of any category. In this process the customer has to fill up an online complaint form mentioning a brief detail about his/her issues. It is an online consumer forum in India developed to help the individuals to file the complaints against the frauds and the inappropriate activities   of the seller or manufacturers.

Online consumer Forums in India like ‘Bhonko’ provides the legal options to the customers if they go for the legal advice, than the person or the organization against which the complaint has been made, are punishable under law. This illegal or forged action done by them is considered as a criminal offence by the Forum as well as by the Consumer Court.

Action plan of Bhonko          

• Registration by the consumer against the corresponding entity.
• Bhonko’s team of experts will review the registered complaints
• It will take up the complaint with the entity involved to do follow ups till the time your complaint is resolved
• In spite of all the efforts, if the complaints is unresolved, they can approach the respective Forum and respective consumer court too.   

Apart from Upbhokta Forum online complaint, the customer should also remain aware and self updated when availing any   product or services. For this he needs to follow some steps:

• First of all whenever you are buying any product, be sure that the company which you prefer should be a registered company.
• Check the expiry date of the product/service.
• Check all the terms and conditions before investing in any financial firm.
• Take the help of the internet to check the background of the company i.e. When it was launched, what other products it offers, whether any complaints against it or not. 

In every country, the government has given certain rights to each and every citizens, and if these rights are not protected than the consumer can go for lodging a complaint against the respective organizations or persons.

How to Start using Consumer Complaints Online?

Introduction

If you feel yourself being cheated by any product and services from the manufacturer or seller, then not to worry about it. As a consumer, it is not unusual to experience (and even expect) an occasional problem with the products we buy or services we receive. A consumer is an integral part of the marketplace in today’s time. In fact, without them, the marketplace is nothing. But, as they are served by a large number of low quality goods and services by suspicious manufacturers or companies for making more and more black money. ‘Bhonko’ is one such platform, which has helped a lot of consumers to pave a path to file the online complaints and get the best possible resolution.

It has also been observed that consumers are being exploited by unreliable manufacturers just because of their illiteracy. A few consumers don't even know about the consumer rights. In order to protect the right of consumer, government enacted a law called Consumer Protection Act, 1986 that consists of 6 basic rights of the consumers. All these rights are created in order to provide worthy products and services to the consumers. ‘Right to redressal’ in the form of Online Grievance redressal right makes you to lodge complaints against any inappropriate service or product.

Why Online Consumer Forum is beneficial?

An Online Consumer Forum is for posting consumer complaints against products and services of various companies and manufacturers. ‘Bhonko’ is an online consumer Forum India, one where a consumer can complain or query regarding the products and services of the different companies and the products can be related to any category, with an additional benefit. In this process the customer has to fill up an online complaints form mentioning a brief detail regarding the query or complaint to be made and for or against which company. Then the team of experts will look into the complaint and advises the legal action or step to be taken. This process not only saves time, but also makes people aware of many legal things and consumer rights which people are not aware of.

How Consumer Forums and Consumer Complaints filing had been helpful?

Consumer courts as well as consumer forum, India have paved the way for an easier management of customer complaints. Through these outlets, consumers can express their complaints with regard to any purchase and gain the defense of their rights. People have the option to defend themselves without paying anything.

Process of filing complaints in Consumer Forum
The consumers must have a proof of having purchased the goods or availing of the services.

• The consumer must ensure that all the relevant facts in support of his case are clearly and specifically stated in the complaint.
• The complaint is instituted in the proper forum within the period of two years from the date of cause of action.
• Complaint should state in the Proper Clause, the relief, compensation etc. sought from the Forum.

‘Bhonko’, an emerging Consumer forum of India, a trustworthy platform to lodge the online complaints has been helping the consumers to get the platform, so that they can raise their complaints at ease accordingly in the certain category. 

What can be learnt by Filing Online Complaints?

Introduction

Nowadays, business and the services are increasing on both online and offline across the world in offering a better place for the individuals to put on the best of efforts. But companies can maintain their special position till the consumers get in touch with them for availing their services.

Filing complaints online

Consumer courts in India were established with a view to provide the consumers with justice if they ever felt being cheated by the product or service seller. It happens many times that you feel unconvinced with the performance of a product or service, and are frustrated that you take the decision of going to the Consumer Court.

Rather than staying back, you must get up and fight for your rights. Consumer courts never work for a particular field or an individual sector, in fact they work for assorted sectors, helping the consumer with the procedure of consumer complaint. So, it’s better to raise and lodge online complaints in the Indian consumer Forum get the best of feedback and resolution from the team of experts.

Why Online Forums?

·         Less wastage of your time

·         More awareness from consumers to consumers

·         Less emotional blockage to file complaints in consumer court

·         Resolution of the issue at the earliest.

Why Consumer need to raise online complaints in online consumer forum?

The Consumer need to raise complaints in Online consumer forum to get the best possible resolution from the team of experts. Bhonko, an online complaints filing redressal they coordinate with the customers throughout to help them in fighting against corrupted owners for us. One can easily report and file their online complaint registration by following a few steps. These consumer complaint forums provide the optimum solution for you.

Awareness points for Consumers

Before going for the purchasing of any product or services, a customer should keep in mind the certain points. The customer should also remain aware and self-updated when investing any product. For this he needs to follow some steps:

• First of all whenever you are buying any product, be sure that the company which you prefer should be a registered company.
• Check the expiry date of the product.
• Check all the terms and conditions before investing in any financial firm.
• Take the help of the internet to check the background of the company i.e. When it was launched, what other products it offer, whether any complaints against it or not.

These steps will surely increase your awareness and make you choose the right thing always.

As soon as consumer complaints online are received, the company must begin its Redressal activities in the earnest. The task must begin with listening to the complaints patiently and instead of becoming defensive, try to grasp the underlying problem and address the same. ’Bhonko’ has been the best platform in tackling the and has been thereby becoming the emerging online consumer forum in India.