Most Effective Ways to Overcome Consumer Complaints Online Problem

At some point, everyone in business or other transformed business and industries has to deal with an upset customer. The challenge is to handle the situation in a way that leaves the customer thinking you operate a great company. If you’re lucky, you can even encourage him or her to serve as a passionate advocate for your brand. To help the customer or the consumer with the problem, the blog is really helpful in providing the best of information about the best of online consumer forum in India to help the customer get a best and the suitable resolution for the consumer grievance redressal from the complaints filed. The Indian country is the second largest country in the world with the large number of customer recording their complaints in different government portals, but Bhonko- provides an easy registration process for the consumers so that they need to waste much time over it. I assure you that here you will get best possible and quick response from the Bhonko expert team. This is done keeping the consumer in mind and resolve with the best of efforts in consumer complaints online.

To safe guard the rights and principle of the common men’s and women’s, government of India has framed some consumer rights

Consumer Protection Act, 1986: 

Under Consumer Protection Act in 1986, consumers were provided mainly six rights in order to protect their interests and choices by the Indian Government. For instances, Right to Safety, Right to Information, Right to be Heard, Right to Seek Redressal, Right to Representation, and many more.

Tips for dealing consumer courts online complaints

• Put your emotions aside
• Avoid challenging their complaints
• Thank your customer
• Acknowledge what they say
• Offer support
• Be flexible  and agile
• Make sure your customer hear what are you saying
• Offer and apology with gratitude attached
• Follow up at necessary time
• Move on
• Carry on
• Take charge in a situation, say “I will ” and positive
• Tell them what they CAN DO, not what they can’t

For the best solution to resolve your problem with the Bhonko –best platform to register online consumer complaints is -"Bhonko", the online consumer complaint forum in India and enjoy your life peacefully.

Registering the complaints on Bhonko- step by step process

• Registration by the consumer against the corresponding entity / Government authority
• Bhonko team of experts will review the registered complaint
• Bhonko will take up the complaint with the entity involved and do follow-ups till the time your complaint is resolved
• In spite of all the efforts, if still your complaint remains unresolved, Bhonko will help you approach the consumer forum for fair resolution of the problem.