Consumer Forum and its Role in Rectification of Consumer Complaints

Online Consumer Complaints -  Bhonko

We can all recognize the requirement of right to complain about products and services that do not meet our personal satisfaction standards. Consumer Court has bestowed us with that right. For the past few decades it has been seen that consumer complaints have escalated dramatically. This has given rise to the formation of Online Consumer Forum for easy access. With the advancement of communication technology and the introduction of the World Wide Web as a prospective medium of information interchange, platforms for online consumer complaints have developed as an effective medium to speak about any specific issues faced by a consumer. Participation in such communities helps in understanding the main issues involved with the consumer’s response and also helps to evaluate these issues with the existing pattern of working for the manufacturers and the producers, thereby provides a scope to correct the problems of consumers. This ensures complete consumer satisfaction.  

India is among one of the most populated country of the world and is the center of attraction for many brands that need to promote their services among the huge customer base. This also brings out the numbers of dissatisfied consumers as well as the satisfied mass. With the proper initiative of the brand management, the complaints of the customers can be addressed specifically. 

Online Consumer Complaints are associated with multinational brands and their services. Today, the dedicated approach of the consumer complaint forum is effectively working towards generating awareness against the possible malpractices offered by certain brands and products. Now, consumers are aware of their rights to ask for justice for their desired products and service through the manufacturers and the marketers. 

Consumers are a vital part of every economy. In fact, they are the backbone of our nation. Protecting and safeguarding the rights and interests of consumers has become the primary concern of the government of India and the government is also working towards it.

Bhonko today is considered as such platform where complaints can be posted online. You can get resolution immediately. Posting online consumer complaints is easy and hassle free. It does not involve any registration charges.  

Online Consumer Complaint Redressal forum - Bhonko

How many time have you felt the urge to just slap the company personnel who did not deliver required products, or the quality was faulty, or for that matter shabby service? Many times, right. The big organizations that have set up their business for “serving the customers”, are not able to deliver the required product or they fall short of their big promises. What can a consumer do then?

Online Consumer Forum - Bhonko

Well, a consumer do a lot for the grievances they are facing with the product or service them purchased. This action can be taken very easily. All you have to do is register your complaint on a consumer complaint portal such as Bhonko. Bhonko will then take up the grievance further and try to connect with the mentioned organization against whom the complaint is made. After this a proper follow-up is taken regularly through mail, phone and SMS. Even after all this, if your complaint is not sorted out, then Bhonko will help you approach Consumer Forum in India for the full and final settlement.

All this is done because Bhonko’s vision is to set a trend against fraudulent practices taken up by big organizations and who fail to treat their customers well by delivering what they promised. So, that any other vendor does not repeat the mistake.

Consumer Forum in India is very serious regarding the grievances which are being faced by the consumers in the country. It imposes huge fines on the fraudulent brands for disserving their customers. They even came up with “Jaago Grahak” campaign to make people aware of the prevalent issue. As a matter of fact consumer grievances are very much a reality but the people are not that aware of the availability of the complaint forums and what they do as well as how they function. This was exactly the reason this blog was written, to inform the aggrieved consumers, as to what they can do for raising the complaint against the fraudulent behavior of the big or small companies.

If even after continuous effort on your part, your complaint is not being paid any heed to, come register your complaint at Bhonko for speedy redressal of the same.

Know all About Online Consumer Forum Bhonko

Online Consumer Forum

The Online Consumer Forum comes as an enactment of the Consumer Protection Act, 1956. It will provide you all the resources and knowledge to protect all your consumer rights. In today’s date, where consumers are consuming everything the consumer complaints have seemingly increased. When it comes to the procedure of filing a complaint, many people remain in the dark. Lodging a complaint to a consumer forum is quite simple and hassle free. A consumer who has purchased goods or services for personal usage can file a complaint. A one month notice in writing should be given to the supplier or the service provider to resolve the faults or defects of a product.

Main objectives behind filing a case in the Online ConsumerForum could be explained as

(i)                  Firstly, to increase awareness among the masses regarding the forge things

(ii)                Secondly, to provide support to the consumers so that they can get a solution.

The consumer forum has the authority to order the service provider to pay compensation if he/she is found guilty. They also have to pay the full amount of the product. In case, the service provider fails to comply with the orders of the court, the officials have the right to penalize them further. Hence, a consumer can get justice done if he/she possesses all the requisite documents related to the sale.

The coming of online consumer forum Bhonko has provided the consumers a platform to come up with their disputes without having to hire a legal adviser or an advocate. The consumer can himself defend his case. With the coming of so many international brands in the market, the problems of consumers have also increased manifold. But as people aware of the easy and efficient nature of the online forums, people do not hesitate from making a complaint even against the biggest service provider company. The establishment of Consumer Forum India Bhonko has provided the consumers their own stage for getting justice.      

Forums are a Great way to reach out to Consumer Complaints Online

online consumer complaint

Consumer forums oversee disputes related to businesses and their transactions as well as complaints filed by consumers towards companies. An Online Consumer Forum will help a client who believes that a particular organization has violated his/her rights. It encourages consumers and business enterprises to set a deadline for litigation, to achieve settlement agreements and also considering techniques of cooperative negotiation. Customers can obtain adequate information and facts related to filing of consumer grievances. Today, Bhonko is considered to be a leading online portal where all complaints can be sorted out instantly. Meanwhile, people can get significant reviews as well.

Today, with growing consumer awareness many customers have started using these online forums which are known for taking immediate redressal against such complaints. Platforms like Bhonko have proved to be quite beneficial for those customers who are really facing a serious problem with the company and their complaints are not heard despite a lot of efforts being made in this context. If a particular company is seriously looking forward to win the trust of their customers back, they must listen to the problems of the customers and try to solve them in a cordial manner.

Consumer rights are a matter of great concern now-a-days. Under the sovereign government of India the consumers have been given much attention and many laws have set up to protect customers from the misconducts of the service providers. Safeguarding the customer’s interests has become the main concern of the government and they should focus on guarding the interest of the consumers so that the consumer enjoys the right to get proper products and services.

Consumers are the grass root unit of any organization. They are the backbone of every economy. Consumer Court Online Complaint Registration cell Bhonko helps in resolving the issues of all the customers.  Consumers simply need to visit Bhonko. Consumer can post many complaints at a time. The team of the online consumer Forum will refer the complaint directly to the competent authority of the company. The team will ask for the inconvenience caused to the person. The team will update you via SMS and Emails. Finally, the consumer forum India will assist you in approaching the consumer court directly.

Get your Complaints Resolved at Online Consumer Forum Bhonko

consumer court online complaint registration

Bhonko is an Online Consumer Forum for consumers to post their complaints against any brand in India.This online platform will help brands and consumers in providing timely resolutions to all complaints.  If a consumer does not get any resolution then Bhonko definitely helps him in approaching the consumer court directly. Bhonko is driven towards raising the voice of the consumers and getting their problems resolved. It takes every complaint very personally and seriously.  Consumers generally suffered from high prices, violent behavior, incomplete information, imperfect supplies, etc. The main objective is to provide justice to all consumers. It allows consumers to say their opinion and file their complaints so that they are heard and proper actions can be taken. It takes care of all issues and concerns.

Today, there is a need of awareness of all rights. So it depends upon the person whether he/she follows the advice and gets his problem solved. Consumers are the real beneficiaries of all products and services. They are the backbone of every economy. Without consumers, there is no use of products and services. Henceforth, more importance is given to the protection of consumers rights. The Online Consumer Forum acts as a protector of basic civil rights by allowing people to come for an open discussion.

The Consumer Forum India has been made available to provide genuine information with regard to
actual complaints given specific products, services and companies. The forum serve people by helping people realize their worth as consumers. The opinions and rights are equally protected and promoted.

Methods of Consumer Protection

There are four main methods of protecting the interests of consumers. They are as follows

(i) Business self regulation

(ii) Consumer self help

(iii) Consumers associations

(iv) Government regulations


Consumer Protection Act 1986


This act provide following remedies

(i) Removal of defects in products

(ii) Replacement of defective goods with new items which shall be free from any defect.

(iii) Payment compensation

(iv) Provide adequate cost to the distressed party.