Consumer Forum India- An Online Evaluation of Consumer Grievances

 
Online Consumer Complaints Forum - Bhonko

Now-a-days, civil rights have become a matter of great concern. Under the sovereign government of India the consumers have been given much consideration and there are many laws protecting people from the wrongdoings of the service providers. Protection of consumer’s interests is one of the key agenda of the government and they need to focus on guarding the interest of consumers so that the consumer can enjoy a right to avail proper products and services. Consumers are the real beneficiaries of any product or service and hence they are considered as the backbone of every economy. Without consumers there is no use of the products or services and they represent the most fundamental link in this whole flow of economy.
    

There are lots of portals available online which proffers online complaint resolution. In this scenario, Bhonko is considered as among those forums that provide easy resolution of all possible complaints. The Consumer Forum India allows an interactive medium for e- consumer complaints and acts as a defender of the concerns of the consumers by allowing and inviting them for open discussions. The online consumer Forum not only proffers consolation to the victim but also spreads wakefulness among consumers to know their duties for raising voice against alleged misdemeanors. It also allows a scope for the consumer to complain about any assumed misconduct without revealing his/her identity.       
  

The proper use of these forums can help create faith with those who may have never heard about you or your company. Today, most of the companies befool the general consumers by providing expired or outmoded items or sometimes providing improper services or selling the commodities at much higher rates. Most of the consumers who live in rural areas or on the doorsill of cities don’t know about their duties and even don’t know how to lodge a complaint online. Consumer Forum India online complaint cell Bhonko helps in many ways in promoting awareness among those common masses. Bhonko provides legal alternatives to customers and if the customers go for the legal advice than the person or the organization against which the complaint has been made are punishable under law.

People should remain alert and self update while investing in any product. For this he needs to follow certain steps

(i)                  Make sure the company which you prefer should be a registered company.

(ii)                Check for the expiry date.

(iii)               Check all the terms and conditions.

(iv)              Take the help of World Wide Web to check the background of the company.

A customer has to fill up an online complaint form mentioning a brief feature regarding the doubt or complaint to be made. Registration procedure is hassle free. In Consumer Forum India, Bhonko people can lodge complaints against any kind of multinational brand or other government enterprise. The Bhonko team will forward the complaint directly to the competent authority of the company. It keeps a follow up with the particular company and at the same time updates you via Email and SMS. Finally, it will assist you in approaching the consumer court directly.