Saturday 11 June 2016

Putting Consumers at Ease with Online Consumer Forum India

If you feel cheated after purchasing a defective product or deficient service and are planning to approach the consumer court, you should know that instead of approaching the consumer court directly, it is more effective to lodge a complaint with an online consumer forum. So, what basically a Consumer Forum is? The Consumer Forum India Online Complaint Cell Bhonko is basically a platform for posting consumer complaints against products and services of various companies.

Consumer Forum India


Platforms like Bhonko have proved to be quite beneficial for those who are really facing a serious problem with the concerned company. Thus, if the company is seriously looking forward to win the loyalty of their customers back, they must listen to the problems of the consumers and try to solve them in a fast and friendly manner. In this cut throat competition, it is very difficult to retain customers and losing them to some petty issues must be avoided in any case.

Today, consumers play a very vital role in the development of a nation and its economy. The latest technological development has made a great impact on the quality, availability and safety of products and services, but unluckily this issue is still unscrupulous and exploitative in trade practices. A consumer needs to be protected from the usage of defective products, spurious goods, late deliveries and poor after sales service and many more. These problems arise because unscrupulous sellers take an unfair advantage of the ignorance and helplessness of the consumers.    

Consumer Rights

(i)                  Right to Safety
(ii)                Right to Information
(iii)               Right to Choose
(iv)              Right to be Heard
(v)                Right to Seek redressal
(vi)              Right to Education

Consumer Protection Act 1986

(i)                  Removal of defects in goods or services
(ii)                Return of price paid by the consumer
(iii)               Compensation for any loss or injury suffered by the consumer.
(iv)              To discontinue the restrictive or unfair trade practice and not to repeat them.
(v)                Provide adequate cost to the aggrieved party.


The consumer forum India onlinecomplaint cell Bhonko provides easy resolution to all possible complaints. The most significant aspect is that you may get many valuable reviews from different leading experts.   

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