Online consumer Forum |
A consumer plays a fundamental role in the development of a
nation. Modern technological developments have made a great impact on the
quality, availability and safety of products and services but unfortunately this
issue is still a matter of corrupt and unfair in trade practices. A consumer
needs to be protected from the usage of defective products, deficient service, food
adulteration, bogus goods and problems related to public utilities. These
problems arise because dishonest sellers take an unfair advantage of the ignorance
and helplessness of the consumers. A latest survey by ASSOCHAM has revealed
that forty percent of Indians are not aware about the consumer laws and how and
where to file a complaint if the manufacturer gives them a defective product or
deficient service or an adulterated food item
.
The consumer protection Act, 1986 was enacted by the Indian
parliament to protect and safeguard the interests of consumers against substandard
products, failed warranties poor after sales service, etc. Today, Bhonko is a
considered as one of the leading Consumer Forum Online Registration Cell that
believes in protecting the interests of the consumers. In Bhonko, you can file
complaints against leading multinational brands, public and other private
enterprises.
An aware consumer is an asset to the society. The youth constitute
nearly forty percent of the total population of India. Apart from being a
valuable human resource, this group is more vibrant and dynamic consumer segment
for the Indian markets. Their consumption habits are unique and their purchase decision
is based on latest trends, brand image, use of technology, etc. The Consumer forum online complaint registration cell caters to numerous consumer
grievances and disputes. There are four main methods of protecting the interests
of consumers. They are as follows
(i)
Business self-regulation- The business community
itself can help in achieving consumer protection and satisfaction through self
discipline.
(ii)
Consumer self help- Every consumer must be alert
as self-help is the best help. He should be well aware about his/her rights.
(iii)
Customer association- Consumers should form voluntary
associations. These associations should train and awaken consumers.
(iv)
Government regulations- The state guarantees consumer
protection through legislative, executive and judicial actions.
No comments:
Post a Comment