Tuesday 14 February 2017

Are Online Complaints Any Good? Ways you can be Certain!!

Introduction

Consumers are the most important part of any society, as customer dissemination matters a lot in a country like India, where democracy plays a pivotal role. As we can observe that country like India today’s is progressing quickly with trade and commerce and other activities. Different types of products, services, and technologies are introduced in the market on a day to day basis. Due to this, most of the manufacturers and companies are ensuring to understand and meet the demands of the customers to sustain in the market. But, this is not observed always; manufacturers and sellers fool the customer with the defective services. The online complaints can be filed with the help of online consumer forum against the services and products accordingly.

Lodging of complaints online

Are you not happier with the product or service you have purchased? Then, as a consumer, if you have any grievances about the quality of a brand, product or service, you can file a consumer complaint and seek redress with online consumer redressal. Different types of complaints can be filed depending on the specific issue, by visiting the concerned consumer forum and submitting the necessary documents.

Online Consumer Forum-‘Bhonko’

In present era, consumers are equipped with a powerful tool for searching and buying goods and services. Increased competition leads to lower price, more choices of products and convenience of shopping from vendors located around the world. It is an ease and speed shopping. And now, we see consumers are able to shop or conduct their transactions 24 hours a day and also track the delivery status of their purchase also. But the consumers on the continual shopping of products are sometimes fooled by the sellers or manufacturer. So to help the customer with these demands, ‘Bhonko’, emerging consumer Forum in India , developed to help many consumers who are being cheated by various business owners due to various reasons such as like low-quality services, expiry products selling, wrong billing for products, excess charges of product and services, wrong measurement and weight, poor quality product, selling a non-branded product, defective products, and many more issues. 

How can one file a complaint in ‘Bhonko’?

Filing a complaint in Consumer Forum through our consumer portal like ‘Bhonko’ is simple and hassle free. All you have to do is to fill up an online complaint form by providing some basic information like first name, last name, address, valid contact number and valid email ID. You will also find a column where you can fill up information like the issues facing with the product or service. It is also important to provide a copy of documents such as bills, invoice number cash memo, warranty or guarantee card that proves that you involved in a transaction with the company.

‘Bhonko’- The best of grievance redressal forum 

With helping the consumers in providing the best of resolution in terms of frauds made by the big companies and sellers. ‘Bhonko’ ensures that you have informed the company but they failed to take the right actions. You can also file a complaint against other issues like ethical standards, contractual obligations, company behavior, standards of work or customer support, supply etc. Regardless of the issue, we will help you to file a complaint and take quick action for the problems you are facing.

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