Introduction
In the present
era, protecting and safeguarding the interests of the consumers has become the
main concern of Government of India. Online
Consumer complaints raising in the Forum has been taken into account by lots
of people and get the most of the problem resolved. The Consumer Protection Act
of 1986 is a government regulation that defends the interests of consumers.
Consumer protection is connected to the idea of consumer rights and this help
consumer to make better choices in the marketplace. A Government is a body
which has the authority, the power to enforce laws within civil, corporate,
academic, religious or some other groups. In a broader sense to govern means to
manage or administer a group of people or a collection of assets.
Raising the Complaints
For filing the consumer complaints, online consumer forum in India like the one, ‘Bhonko’ -which
enables consumers to easily report and file the complaints against the
manufacturers, companies, brands, defective products, bad services, government
& public issues, domestic issues, etc. This platform pays special attention
to the issues related to government as well as the private sectors. It provides
a wonderful platform where unsatisfied customers express their anger and pain
by raising their voice against the relevant entities / authorities. This
platform acts as a powerful problem solver by creating an interface between the
unsatisfied customers and manufacturer or brand owner. Here, the expert team of
"Bhonko" focuses on finding out the best possible way in order to make
you free you from the unwanted mountain of worries.
Consumer Forum Benefits
It provides the
legal options to the customers, if the customers go for the legal advice than
the person or the organization against which the complaint has been made are
punishable under law. This illegal or forged action done by them is considered
as a criminal offence by the Forum as well as by the Consumer Court. But, it is
required for the consumer to go for the online consumer complaints filing for the quick and prompt resolution from the ‘Bhonko’s’
team of experts.
Indian
online consumer forums have been made available to give pertinent information
with regard to actual consumer complaints given particular products, services,
and companies. One of the popular consumer forums in India is ‘Bhonko.in’, and
people can seek advice for their needs and concerns here. They can use
information from sites like this one in order to prepare for their course of
action when it comes to pursuing their claims.
In the present times, ’Bhonko’, the most praiseworthy forum
has helped a lot of customer to lodge their complaints and could resolve their
issues. The Digitization process in India, with renovation in services to the
consumers on online mode have ease the process to lodge the online
complaints and get it resolved with lesser efforts.
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